Specialist live-in care and complete home care support Compassionate care, culturally connected Care services that fit your schedule
At Aum Care Group, our complex care services in Hanwell provide specialised, round-the-clock support for individuals with medical and physical needs. Whether managing neurological conditions, recovering from brain injury, or living with palliative care requirements, you or your loved one deserves care that honours dignity, preserves independence, and brings comfort right into your home.
Remaining at home means holding on to treasured routines and the comfort of familiar surroundings. For people who live with conditions such as severe dystonia, epilepsy, Alzheimer’s, stroke effects, cerebral palsy, spinal injuries, or complex diabetes, familiar surroundings often reduce stress, confusion, and frustration.
In care facilities, support is often shared among multiple individuals. At home, our carers provide one-to-one attention tailored to each person’s unique medical needs, cultural preferences, and personal routines.
“The level of expertise and kindness shown to my brother has been remarkable. The carers understand his condition completely and treat him with such respect and warmth.”
Complex conditions can change many aspects of life, but they do not lose individuality. Our role is to protect the parts of daily living that bring comfort and confidence. Favourite meals, familiar music, visits from family, hobbies, and personal preferences matter. These are the details that make life feel lived.
“What touched me most is how attentive the carers are to the small things. They notice what lifts his mood and what helps him settle. It means everything to us.”
Complex care in Hanwell isn’t about managing medical conditions. It’s about creating a life where someone can wake up in their own bed, sit by their favourite window, and feel secure knowing that skilled support is always within reach.
Through Aum Care Group, individuals in Hanwell receive specialist care delivered by professionals who understand the nuances of complex conditions. Each care plan is tailored to the individual, not the facility’s schedule.
The difference? Personalised attention from a carer who knows your loved one’s needs, preferences, and personality.
What families appreciate most about Aum Care Group is the meaningful connection our carers build. They are selected not only for their clinical knowledge but also for kindness, communication skills, and reliability. We match carers with each client, paying great attention to personality, cultural background, and spoken language.
Families often describe carers as companions who uplift the mood at home. They offer reassurance through complex symptoms or challenging days. This is the kind of support that creates comfort beyond any checklist.
Our team supports people with a wide range of conditions, including:
Compassionate support focused on comfort, dignity, pain relief, and emotional reassurance during difficult times.
Assistance with mobility, joint care, posture support, pain awareness, and daily comfort.
Respectful help with washing, dressing, continence care, and personal hygiene.
Support with everyday tasks such as meal preparation, hydration, mobility, household routines, and companionship.
Care to support recovery at home, including mobility assistance, medication routines, and well-being monitoring.
Monitoring blood sugar levels, supporting medication routines, dietary guidance, and daily safety.
Assistance with positioning, muscle control, comfort routines, and adapting care as symptoms fluctuate.
Careful seizure monitoring, calm response, emergency protocol support, and maintaining a safe environment.
Support with rehabilitation exercises, mobility routines, daily tasks, and rebuilding confidence.
Calm, person-centred care focused on familiar routines, reassurance, and changing cognitive needs.
Consistent support prioritising safety, emotional well-being, familiarity, and daily structure.
Tailored care for neurological conditions affecting movement, coordination, speech, and independence.
Support with cognitive recovery, emotional adjustment, rehabilitation routines, and daily living skills.
Specialist assistance with mobility, pressure care, manual handling, and maintaining independence where possible.
Support with posture, movement, communication needs, adaptive equipment, and daily activities.
People in Hanwell choose us because they value a caring approach that respects their home and their loved one’s individuality. Here is what shapes our service:
Our goal is to bring stability to every part of your day, so you always feel supported.
Aum Care Group – Hanwell
Every family’s circumstances are different, which is why our complex care services are built to be flexible and responsive.
Continuous, round-the-clock support and companionship in the comfort of home.
Part-time support on selected days, maintaining independence while providing reassurance.
Short-term care during holidays, recovery periods, or when a regular carer needs time off.
Tailored care delivered by skilled professionals for complex medical needs.
There are no long-term commitments. Just care that adapts as your needs change.
Starting is simple and comforting. Here’s how the process works:
Speak with our care team about your situation. We listen carefully and guide you through your options.
We visit your Hanwell home to understand your environment, routines, and daily needs. From this, we design a personalised care plan.
We match you with a carer whose personality, language, and approach suit your household and your loved one's condition.
Your carer arrives and begins support gradually, allowing your family to settle comfortably into the new routine.
We regularly check in, update care plans, and ensure everything remains smooth and reassuring.
If you feel now is the time to bring respectful support into your home, our team in Hanwell is ready to help. Contact us to discuss your needs and explore the available options.
Complex care provides support for individuals with long-term or advanced health conditions that significantly impact their daily living. It may involve help with mobility, medication support, personal care, symptom monitoring, or emotional reassurance at home.
Yes. We regularly support people who return home after strokes, surgeries, falls, or periods of instability. We help to reduce risks, prevent readmission, and rebuild strength through structured daily assistance.
Absolutely. We assist individuals living with conditions such as Parkinson’s, multiple sclerosis, epilepsy, cerebral palsy, and brain injuries. Each support plan is tailored to the person’s symptoms and lifestyle.
You can choose between continuous support and scheduled hours during the day or evening. Many families begin with a specific schedule and adjust it as needs change.
Our carer understands individuals’ personalities, cultural backgrounds, and communication styles to create a natural and comfortable connection.
Yes. When family carers need a break, we step in with reliable support so they can rest without worry.
Yes. Aum Care Group is fully registered with the Care Quality Commission, ensuring that it upholds high standards of safety, dignity, and professionalism.